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Frequently Asked


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Can we choose which clients use Milestones?

Absolutely. The default setting is for Milestones to send to all your clients, but you can easily change that setting on a per client basis.

Is Milestones only for law firms?

No. Milestones functions with many different business types!

What does my staff need to do to keep the program running?

Nothing! Through our integrations, Milestones will automatically send status updates with certain triggers in your case management software.

How long does implementation take?

Not as long as your case management software...

The answer depends on the size of the firm, and the amount of practice areas, but typically 4-8 weeks.

Can we create our own messaging?

Yes! Each client can create their own verbiage for each status update.

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