top of page

Personal injury cases can be long and stressful for your clients. Oftentimes, the course of your client’s personal injury case is daunting and unfamiliar.

Along with their pain and loss, there is often a lot of confusion. This confusion can lead to redundant phone calls and emails coming into your staff, simply just wanting updates on their case.

Personal Injury 

Beat your clients to the punch.

Keep clients in the know.

Enhance client communication with less work on your part.
 

Automated Phase Updates

We directly connect to your case management software and as you and your legal staff make updates, your client will automatically be kept in the loop.

Customized Verbiage

Make a personalized message to both update and educate your client as to what is going on at each step of the process. With a customized FAQ section your clients will have commonly asked questions right on their phone.

Secure & Confidential

Rest assured that proprietary information and sensitive details will not reach anybody but your client. Using Multi-factor authentication (MFA), we ensure that case information is only getting to your desired client.

Automated System

Don’t burden your team with learning another tool.

 

Once Milestones is integrated, updates are sent out with no additional effort.

IMG_9711.jpg
Untitled (318 × 642 px) (437 × 291 px) (200 × 400 px) (400 × 800 px) (2).png

See Milestones in action.

Eliminate unnecessary communication and improve customer experience with automatic update notifications.

During your investigation, arraignment and trial you are in touch with your clients A LOT, but you don’t have the time to teach them about everything about a criminal defense case. You are working with several clients at once and you aren’t sure which clients you have taught about the process. 

For you, working a case is like clock work, but to your clients, the whole process is a whirlwind. They are frantic and worried about the whole situation, nothing will put them more at ease than learning about what happens next. Use videos to educate them about the process and instill confidence that you know what you are doing.

Criminal Law

Keep clients in the know.

Enhance client communication with less work on your part.
 

Automated Phase Updates

We directly connect to your case management software and as you and your legal staff make updates, your client will automatically be kept in the loop.

Educate

 Clients are often anxious because they don’t understand the process. Fill your client portal with information, videos and graphics to help them learn what happens in a mass tort case.

Secure & Confidential

Rest assured that proprietary information and sensitive details will not reach anybody but your client. Using Multi-factor authentication (MFA), we ensure that case information is only getting to your desired client.

Phase Videos

Add video clips to your status updates for clients understand what happens in each phase.

File (1).jpg
Untitled (318 × 642 px) (437 × 291 px) (200 × 400 px) (400 × 800 px) (2).png

20.89% 

is the average open rate for professional services email.  

Seems pretty crazy right? As an attorney, you can’t live without email. Turns out, most people in the outside world hardly check it.

bottom of page