Personal Injury Client Experience
Beat your clients to the punch.
Personal injury cases can be long and stressful for your clients. Oftentimes, the course of your client’s personal injury case is daunting and unfamiliar.
Along with their pain and loss, there is often a lot of confusion. This confusion can lead to redundant phone calls and emails coming into your staff, simply just wanting updates on their case.
Keep clients in the know.
Enhance client communication with less work on your part.
Automated Phase Updates
We directly connect to your case management software and as you and your legal staff make updates, your client will automatically be kept in the loop.
Make a personalized message to both update and educate your client as to what is going on at each step of the process. With a customized FAQ section your clients will have commonly asked questions right on their phone.
Secure & Confidential
Rest assured that proprietary information and sensitive details will not reach anybody but your client. Using Multi-factor authentication (MFA), we ensure that case information is only getting to your desired client.
Don’t burden your team with learning another tool.
Once Milestones is integrated, updates are sent out with no additional effort.
Security & Bank Grade Encryption
Milestones uses multi-factor authentication to ensure that no one else can access your client’s portal.