Legal

Milestones operates with a variety of use cases, including:

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Keep clients in the know.

Enhance client communication with less work on your part.
 

Mass Messaging

Got news on the case? Message your entire client base in just a few clicks. 

Educate

 Clients are often anxious because they don’t understand the process. Fill your client portal with information, videos and graphics to help them learn what happens in a mass tort case.

Drip Notifications

Let clients know you are still working by using drip update messages. These text message updates will be sent at whatever frequency you decide.

 

Personal injury cases can be long and stressful for your clients. Oftentimes, the course of your client’s personal injury case is daunting and unfamiliar.

Along with their pain and loss, there is often a lot of confusion. This confusion can lead to redundant phone calls and emails coming into your staff, simply just wanting updates on their case.

Personal Injury 

Beat your clients to the punch.

 

It is not uncommon to have tens of thousands of cases for a single tort. You try hard to update your clients with mass emails and newsletters, but somehow you still seem to be overwhelmed by the number of calls you get from clients. Text message updates are wonderful, but what can you really cover in 160 characters? 

 

Use the Milestones client portal to send updates. Clients login by simply clicking a link within a text message. The client portal will house all information regarding the case and will educate your clients on how the process works.

Mass Tort Law

Clients seeking your services for a bankruptcy case often feel like they have failed. Your role as an attorney is to help them navigate this difficult and confusing time with your knowledge and expertise. Restore hope in your clients' lives by giving them a white glove experience every step of the way with Milestones.

At every event, our tool sends out a notification via text message to your client. The client can easily enter the application by clicking a link. Once they enter the Milestones, they will have a wealth of resources to learn about their case and ease their nerves. The application is meant to aid the personal touch and attention that you are giving to your client.

Bankruptcy 

 
 

Fact finding, discovery, motions, depositions? Let’s face it, the lay man has no idea what these terms mean. Your client just lost their job and is stressed about the outcome of their case. Milestones provides your clients with a resource to learn about these different aspects of the case.

 

At every event, our tool sends out a notification via text message to your client. The client can easily enter the application by clicking a link. Once they enter the Milestones app, they will have a wealth of resources to learn about their case and ease their nerves. The application is meant to aid the personal touch and attention that you are giving to your client.

Employment Law

 

During your investigation, arraignment and trial you are in touch with your clients A LOT, but you don’t have the time to teach them about everything about a criminal defense case. You are working with several clients at once and you aren’t sure which clients you have taught about the process. 

For you, working a case is like clock work, but to your clients, the whole process is a whirlwind. They are frantic and worried about the whole situation, nothing will put them more at ease than learning about what happens next. Use videos to educate them about the process and instill confidence that you know what you are doing.

Criminal Law

 

Immigration law is vast and complex. It has likely taken you years to fully understand. You can only imagine what it feels like being in your clients shoes. Along with automated updates at every phase change, Milestones provides your clients with content to explore about their case as you continue your behind the scenes work. Once they enter the Milestones portal, they will have a wealth of resources to learn about their case and ease their nerves. The application is meant to aid the personal touch and attention that you are giving to your client. 

Immigration 

See Milestones in action.

Eliminate unnecessary communication and improve customer experience with automatic update notifications.