Immigration law is vast and complex. It has likely taken you years to fully understand. You can only imagine what it feels like being in your clients shoes. Along with automated updates at every phase change, Milestones provides your clients with content to explore about their case as you continue your behind the scenes work.
Once they enter the Milestones portal, they will have a wealth of resources to learn about their case and ease their nerves. The application is meant to aid the personal touch and attention that you are giving to your client.
Keep clients in the know.
Enhance client communication with less work on your part.
Add video clips to your status updates. Clients love to watch a short video clip by your firm detailing what happens in the phase.
Clients are often anxious because they don’t understand the process. Fill your client portal with information, videos and graphics to help them learn what happens in an immigration case.
Secure & Confidential
Rest assured that proprietary information and sensitive details will not reach anybody but your client. Using Multi-factor authentication (MFA), we ensure that case information is only getting to your desired client.
Add a personal feel to the app by displaying who is working on the case. Import staff contact information and photos to the team tab