It is not uncommon to have tens of thousands of cases for a single tort. You try hard to update your clients with mass emails and newsletters, but somehow you still seem to be overwhelmed by the number of calls you get from clients. Text message updates are wonderful, but what can you really cover in 160 characters?
Use the Milestones client portal to send updates. Clients login by simply clicking a link within a text message. The client portal will house all information regarding the case and will educate your clients on how the process works.
Be proactive with communication, not reactive.
Security & Bank Grade Encryption
Milestones uses multi-factor authentication to ensure that no one else can access your client’s portal.
Keep clients in the know.
Enhance client communication with less work on your part.
Automated Phase Updates
We directly connect to your case management software and as you and your legal staff make updates, your client will automatically be kept in the loop.
Make a personalized message to both update and educate your client as to what is going on at each step of the process. With a customized FAQ section your clients will have commonly asked questions right on their phone.
Secure & Confidential
Rest assured that proprietary information and sensitive details will not reach anybody but your client. Using Multi-factor authentication (MFA), we ensure that case information is only getting to your desired client.