Fact finding, discovery, motions, depositions? Let’s face it, the lay man has no idea what these terms mean. Your client just lost their job and is stressed about the outcome of their case. Milestones provides your clients with a resource to learn about these different aspects of the case.
At every event, our tool sends out a notification via text message to your client. The client can easily enter the application by clicking a link. Once they enter the Milestones app, they will have a wealth of resources to learn about their case and ease their nerves. The application is meant to aid the personal touch and attention that you are giving to your client.
Keep clients in the know.
Enhance client communication with less work on your part.
Automated Phase Updates
We directly connect to your case management software and as you and your legal staff make updates, your client will automatically be kept in the loop.
Make a personalized message to both update and educate your client as to what is going on at each step of the process. With a customized FAQ section your clients will have commonly asked questions right on their phone.
Dive into the data. See how often your clients are utilizing the application, thereby saving your legal staff from unnecessary interruption.
Milestones prompts clients to leave a review at the close of their case. Collect more 5 star reviews and discover ways to improve your firm.